Reviews / Testimonials

Absolutely the best experience EVERY TIME. Beautiful work, on time (and the one time it was late, they bent over backward to help me out!), amazing customer service, clear communication . . . and then we have Jarek and Lisa who are out-of-this-world amazing! I can’t recommend this place highly enough! If you need body work, this IS the place!

I will forever bring any body work to Rossi Auto body. I had an eye sore door dent on my truck and I'm as picky as they come. BIG eyesore it was. Dropped my truck off and they had it fixed and like it never happened in less than a couple hours! Not only that but they gave my truck a damn near full detail as well. Lastly, they even left a coupon for 4 free muffins to pannekoeken!
Feels nice to know there's still businesses in town like this!

Great work done in a timely manner.

My vehicle was in a collision, where costs were covered by the other party's insurance. Rossi was very thorough and made sure everything was repaired properly with new OEM parts and paint. The vehicle looks and performs great, no evidence of damage remains. The staff are fantastic! My only issue during the process was with Enterprise for the loaner vehicle, though Lisa at Rossi did a great job of getting things set up and helped with vehicle return when I picked my car up from them after the repairs. If I ever need services going forward, this is my go-to.

Staff are all knowledgeable, friendly and thorough. Car was repaired on time and returned clean!

We are very happy with the bodywork and paint job they did. They are a very professional company, their timing is very precise, and the cleanliness with which they return the vehicle is exceptional. I have no complaints, only good reasons to recommend Rossi Collision Center, the best in Rochester.

Great Auto body shop! Gives you the feeling of small town in the big city. Everyone is friendly and very knowledgeable! The team called enterprise to have someone pick me up the day I dropped my vehicle off. Great customer service! Excellent work and my vehicle was even done ahead of schedule! Highly recommend

Rossi personnel were friendly, gave great car repair service and I would highly recommend them

The Rossi Team did a great job, and are very helpful. I have taken my car here twice before and every time have had the same excellent service.

On behalf of Sherry and Dean M.-Very Excellent Service. Very Satisfied. Made my Car look new after it was in Accident. Paint was great. Service was wonderful. Time frame to fix my Car was fast. Thank You. :-)

Made my car look brand new again! So happy with the outcome.

Rossi’s team does excellent work!

Excellent quality work!!! Amazing Staff.

Rossi body shop is amazing! Perfection is their motto. We recently had both of our vehicles in their body shop. One for hail damage, the other for a mishap on my part. They did an absolutely amazing job!!! Jason K was great to work with, he is very detailed, customer oriented, friendly. and easy to talk to. I believe, Jason’s motto is, “it’s a team effort to make perfection”. Mike R also was great to work with. We’ve taken our vehicles to Rossi body for years and wouldn’t think of going anywhere else. Thank You Rossi Body Shop!

Wonderful work! On time and they kept us posted from start to finish.

We were extremely pleased with the professionalism of the entire team. The job was done in a timely manor. They kept us well informed during the process and sent us home with a very well detailed vehicle. We will definitely recommend Rossi to everyone that I know!

Rossi crew did excellent work. Very knowledgeable, excellent communication. Went above & beyond expectations!

The people at Rossi were great - helped coordinate my rental car, stayed in touch via text on how things were going, and my car looks brand new!

Very happy with the service and results that they provided. It was a small repair to the driver back panel that came out great. Paint matched perfectly. Very friendly and helpful and working through the process.

They did an awesome job

Very satisfied. I appreciate Rossi’s thoroughness and attention to detail. As repairs progressed, they found more damage and ensured that everything was done properly. They communicated clearly by text and email, and answered my questions on the phone.

Rossi did an absolutely amazing job on my vehicle!! Everyone who saw the work they did was astounded! They're super friendly, customer-oriented and treated my as a priority! They're extremely fair in their pricing and took time to connect with me through the process. HIGHLY RECOMMEND for ALL your auto body needs!! They truly are the BEST!!!

Job was done as promised and done well. Insurance was not involved so I appreciated the fair price of the job.

Rossi collision center did a great job with our car repair. Professional staff, kept us updated on the progress of our repairs and the final job, looks great.

After hitting a deer in our new car a week after owning it. Rossi returned it to its brand new condition. It was cleaner than it was when we brought it home from the dealership! Beautiful work!

Rossi auto body came highly recommended by a colleague so I made sure to take my car in when it received damage after an accident. They were very responsive and communicative even when I would call them multiple times a day. Car came out better looking than when it went in. Would highly recommend to anyone looking for auto body work!

Great service

They did a wonderful job and it looks like new again.

After a deer ran into my car, I brought it to Rossi collision center, and I couldn’t be happier with the results. They were professional, fast, and kept me in the loop throughout the whole process. My car looks like it was never hit-flawless work. Highly recommend Rossi for anyone needing collision repair!

Loved having you do my work.